Account
Delete your SHAYLA account
SHAYLA is operated by Ma Styla LLC. You can delete your account and its associated data at any time using either method below.
Delete from inside the app
- Open SHAYLA and sign in.
- Go to Settings → Account → Delete account.
- Confirm when prompted. Your sessions end immediately.
Uninstalled, or can't sign in?
Email delete-account@shayla.app from the email address on your SHAYLA account and ask us to delete it. We'll reply to that address to confirm the request before we process it, so only you can authorize the deletion.
What's deleted, kept, and when
- Deleted: your profile, uploaded photos, generated outfits, and login. All active sessions end immediately.
- 30-day restore window: deletion is reversible for 30 days — sign back in within that period to cancel it. After 30 days your images are permanently removed from our servers.
- Kept, de-identified: purchase and credit-transaction records are detached from your identity and retained only to meet tax and accounting obligations. They are no longer linked to you.
The same policy applies to all users regardless of device or how you signed up. Full details are in our Privacy Policy.